Dear A & A Customers that reside on Shadow Lane and Flowery Branch Road, the county had a water main break on Shady Grove road that affected your water. You are to follow the water boil advisory for the next 48 hours. Click the link for instructions on how to boil yourwater, if you have any questions please reach out to the office 770-887-3211 and after hours 470-725-5621.

A & A Water LLC - Customer Portal

Serving Forsyth County neighborhoods with dependable drinking water and friendly customer care every day.

Our Water

Monthly Water Rates
Base Rate (0–2,000 gallons): $43.00
2,001–3,000 gallons: Base + $9.00 per 1,000 gallons
3,001–5,000 gallons: Base + $10.25 per 1,000 gallons
5,001–8,000 gallons: Base + $11.30 per 1,000 gallons
8,001+ gallons: Base + $16.70 per 1,000 gallons

Late Fees
  • $5.00 or 10% of the outstanding balance — whichever is greater.

  • Payments not received by the due date will automatically incur a 10% late fee.

Disconnection Policy

Accounts with past-due balances may be disconnected without further notice.

  • Disconnection Fee: $75.00

  • Service Restoration: Full account balance must be paid before water is reconnected.

  • Additional deposits may be required.

  • Water service is restored only during normal business hours.

Tampering Policy

Removing a meter lock, damaging the meter, or any other form of tampering will result in additional charges.

A close-up of a sparkling water faucet flowing in a modern kitchen.
A close-up of a sparkling water faucet flowing in a modern kitchen.
Sunlight reflecting off a calm residential water reservoir surrounded by trees.
Sunlight reflecting off a calm residential water reservoir surrounded by trees.
A friendly a & a water llc technician inspecting water meters in a neighborhood.
A friendly a & a water llc technician inspecting water meters in a neighborhood.
A family filling glasses with fresh water at their kitchen sink, smiling.
A family filling glasses with fresh water at their kitchen sink, smiling.
Payment Options:

Online Portal
  • Credit/Debit Card:

    • $1.50 fee for payments up to $60

    • 3.5% fee for payments over $60

  • E-Check: $1.00 fee

In-Person or Night Drop

Location:
111 Industrial Park Drive
Cumming, GA 30040

Accepted Payments: Cash, Check, or Money Order

By Mail

Send payments to:
A&A Water
P.O. Box 1216
Cumming, GA 30028